Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Usage data: We use Google Analytics to collect anonymous information about how visitors use our site, including pages visited, time spent on site, and referral sources. This data is aggregated and does not personally identify you.
• Email addresses: If you voluntarily submit your email address through a form on our site (including enquiry forms, waitlists, or resource requests), we collect it solely to send you the information you requested or to communicate about our services.
• Membership information: When you join The Growth Studio or another Design Coach Grow program, we collect your name, email address, and any information you provide during sign-up or inside the community platform.
• Payment information: Payment details are collected and processed by Stripe on our behalf. Design Coach Grow does not store your full card details. Stripe's privacy policy governs how your payment data is handled.
• Assessment responses: If you complete one of our self-assessment tools, your responses are processed in your browser and are not transmitted to our servers.
• Community contributions: Content you post inside The Growth Studio community (questions, comments, introductions) is stored on the GroupApp platform and is visible to other members.

2. How We Use Your Information

• To provide you with access to The Growth Studio membership and other programs you have joined
• To improve our website and understand how it is used
• To send you requested materials or resources
• To communicate with you about your membership, bookings, or enquiries
• To process payments for paid programs and memberships
• To deliver coaching calls, replays, and program content
• To comply with our legal obligations

We will not use your personal information for purposes other than those listed above without your consent, unless required by law.

3. Third-Party Services

We use the following third-party services to operate our business. Each has its own privacy policy that governs how your data is handled within their platform.

4. Cookies

Our site uses cookies placed by Google Analytics to understand site usage patterns. Cookies are small text files stored on your device that help us improve your experience on our website.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect how some features of our website function.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes using secure, reputable third-party platforms (such as Stripe for payments and GroupApp for community hosting) that maintain their own security standards.

However, no method of transmission over the internet is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or out-of-date personal information
• Request deletion of your personal information, subject to any legal obligations we may have to retain it
• Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

To exercise any of these rights, please contact us using the details in Section 7 below. We will respond within a reasonable timeframe.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: